February 2018 – Photography FAQs

Duke Photography has been closed as a standalone unit effective February 19, 2018. We know there are questions about this transition and offer the following information and guidance.  

What do I do if I have photo needs?

Who are the preferred/recommended freelancers?

  • A list of freelance photographers is available at styleguide.duke.edu. This list will be updated as additional photographers are identified and their eligibility to do work for Duke is confirmed.
  • Communicators are encouraged to share information about freelance photographers so that the list can be kept up to date – please email suggestions to photos@duke.edu.
  • Guidelines for working with freelancers, including rights, releases, and image tagging and metadata protocols are available in the photography toolkit at styleguide.duke.edu.

What about headshots?

  • Any headshots that were scheduled as of February 19 will proceed as planned.
  • If you are looking to have a headshot taken, please contact us at photos@duke.edu

What if I have already booked Duke Photography to cover my event/do a shoot for a publication or website?

  • All appointments booked through March 16 will be honored. If you wish to proceed with a freelance photographer instead, please let us know and we will be happy to help you in your search.
  • We will contact all those whose events are later than March 16 to help you complete your project in a timely and cost-effective way.

Where can I get the images that have been taken but not delivered?

  • We will confirm the delivery of all in-progress projects.

Do I have to pay my outstanding bills?

  • Any work completed by Duke’s photographers – including photography booked through Duke Photo for a future date – will be billed within one week at the agreed-upon rates and are payable through the regular internal payment process.

Where do I get stock photos/images?

  • A library of thematic, strategic, and engaging images (still and moving) will be available for all campus communicators to use at no charge.
  • ONC will maintain the library and will regularly refresh the available images from sources throughout Duke.
  • Please refer to the photography toolkit on styleguide.duke.edu for more information.